When your shift supervisors get the 3 a.m. phone call saying someone is sick and they swap someone else in, are they 100 percent certain that the updated schedule still meets union and pay agreements? Are they sure they haven’t triggered unnecessary overtime? Can they make the shift change in minutes?
Most supervisors, operations and human resources leaders tense at those questions. Despite their concern though they are sceptical that scheduling can be less work or less stressful for highly regulated industries. When they think of automation or software, they imagine huge costs, having to conform to a new process, and drawn out implementations.
Here is the thing though, today, when Shell, Ford, P&G and other small but complex organizations that we work with get the 3 am call – they do make the shift swap in minutes with certainty that compliance and cost requirements are met. Your competitors may be gaining on you.
Our SchedulePro team works with Fortune 500 companies every day to learn the unique scheduling needs of highly regulated industries. Heading into the New Year, we offer four lessons in employee scheduling to help decisions makers in the industries we serve.
1. Focus on cost control is the new normal
Entering 2017, high compliance industries especially oil and gas and manufacturing are under intense pressure to improve margins and enhance efficiency. The oil price drop two years ago triggered the latest frantic belt-tightening but make no mistake, the push to produce more at a lower cost in resource industries, manufacturing, healthcare and many other sectors started years before and we see it continuing.
For industries continuously looking to cut costs, conventional scheduling systems or manual scheduling processes have become a barrier. Companies must eliminate the inefficiency of hours of scheduling effort required by supervisors, and avoid the risk of non-enforced rules that lead to fines and grievances.
2. Software today, isn’t the software of yesterday
Just as the last few years have brought new demands for industrial efficiency, they’ve also been a time of delivering never before possible ease and affordability in automation with cloud-based software.
In the scheduling software market, the myths that regulatory and union rules are so complex that they cannot be automated have being debunked. Cloud-based software has also rendered obsolete the age-old approach of system vendors charging high ransom for long and drawn out implementations.
Cloud-based employee scheduling software can now deliver fully automated compliance, complete cost controls, employee self-serve access and more robust data analytics than any other historical system. What’s most revolutionary though is the affordability and degree of personalization possible in just days with cloud-based software.
3. Regulatory pressure will continue to intensify
In the New Year, highly regulated industries are expecting the rules they must obey to intensify, and they expect the penalties will increase. There’s also a sense that more eyes are watching for compliance and safety missteps as government watchdogs and the media join regulators as monitors.
While scheduling is only part of the compliance puzzle, increasingly regulated companies are seeking employee scheduling automation to safeguard their organizations from union, regulatory and safety non-compliance errors including following fatigue regulations. Especially for global businesses managing multi-jurisdictional compliance, rules enforcement has become so complex it requires software.
4. More organizations will adopt employee scheduling software as their competitors outperform them
Knowing that software could alleviate the pressures facing industry isn’t what makes businesses shift. Companies are changing how they schedule their workforces because they see their competitors using employee scheduling software and gaining advantage in profitability and compliance.
Word is getting out about the ROI of today’s scheduling software. SchedulePro customers are experiencing first hand that more compliance certainty, more cost savings and more time savings for supervisors can be achieved simply and rapidly.
Ford impact: “Since implementing SchedulePro, we’ve seen more than a 50% reduction in time and money spent on scheduling and a significant cost savings.”
Government of Quebec, Corrections impact: “Reporting within our organization is now hassle free. The workforce analytics are key to our decision making at head office.”
Shell impact: “Employee scheduling was a vital concern at an executive level of our organization. SchedulePro went over and above the call of duty to meet our needs.”
Learn more about the SchedulePro customer impact.
Thanks to our team and our customers, we have grown considerably in the last year. Looking ahead to 2017, we are on the right path to equip many more highly regulated organizations to simplify their scheduling and make it a performance advantage. We welcome the opportunity to learn about your needs.
- Case study – Shell Ensures Compliance with API RP 755 using Schedule Pro
- Case study – Boardwalk Pipeline halves scheduling time with SchedulePro
- Case study – Ford sees high ROI with SchedulePro
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